NOTE: Australia Post no longer leave a card in your mailbox. We recommend downloading the Australia Post App for up to date tracking and information about your delivery. Find out more here.

• We aim to process all orders within 1-3 business days. Please factor this into your timeline when purchasing for gifts as shipping times listed below are additional.
• During busy periods like sales, dispatch times may be extended.
• We ship from Cooroy, QLD 4563. You can calculate your delivery time here. Please remember to factor in 1-3 business days dispatch.

• Free Shipping for orders over $99
• Orders are sent by Australia Post EXPRESS.
• Flat rate fee of $10 for all orders under $99
• Our express shipping will take 1-2 working days to arrive from date of dispatch (remote areas may take an extra 2-5 days)

• Free Shipping for orders over $99
• International orders are shipped with tracking.
• Flat rate fee of AUD$25 for all orders under $99
• Orders will take 1-3 weeks to arrive from date of dispatch.
• All taxes and duties are payable by you when your order arrives. 

Just a heads-up: we don't handle taxes and duties for UK orders. These will be payable by you when your order arrives. To find out what you'll need to pay, check with UK customs or your local tax authority. 

• If your parcel has not arrived within the specified time please contact us at hello@denzandco.com.au.
• Denz + Co is not responsible for the theft/damage of any item/parcel after it has been delivered.
• If you’re not happy with your order when it arrives, please check our Refunds + Returns page for what to do.

If you require any further information, contact us at hello@denzandco.com.au.